Privacy Policy

At GX Magnet, we respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, who may receive it, how long we keep it, and what rights you may have regarding your personal data.

Last Updated: July 29, 2026

1. Data Controller and Contact Information

For the purposes of this Privacy Policy, GX Magnet is the controller of the personal data collected through this website and through business communications related to our magnetic products and motor-component projects.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

GX Magnet

Email: eddyliu@gxmagnet.com

Phone: +86 13505189254

Website: https://cngxmagnet.com

2. Information We Collect

We may collect personal and business information when you visit our website, submit an inquiry, request a quotation, send technical drawings, contact us by email, or communicate with us through other business channels.

The information we may collect includes:

Contact information, such as your name, email address, phone number, company name and country or region.

Business inquiry information, such as product requirements, application details, estimated quantity, delivery requirements and communication records.

Technical project information, such as drawings, specifications, material requirements, magnetic performance targets, assembly conditions and related files you choose to provide.

Website and technical information, such as IP address, browser type, device information, pages visited, referral source and general website usage data.

3. Purposes and Legal Basis for Processing

We process personal data only where we have a valid business or legal reason to do so. Depending on the situation, we may process your information for the following purposes and legal bases:

To respond to inquiries, prepare quotations, review technical requirements and communicate with you about products or projects. The legal basis may be taking steps before entering into a contract, performing a contract, or our legitimate interest in managing B2B communications.

To process orders, arrange production, coordinate delivery, provide after-sales support and maintain project records. The legal basis may be contract performance, legitimate interest, or legal obligation.

To improve our website, understand visitor behavior, maintain website security and prevent misuse. The legal basis may be our legitimate interest in operating and protecting our website.

To send business updates or marketing communications where permitted by law. The legal basis may be your consent or our legitimate interest, depending on applicable law and the nature of the communication.

To comply with accounting, tax, customs, trade, legal or regulatory requirements. The legal basis is compliance with legal obligations or legitimate business recordkeeping.

4. Data Sharing, Recipients and Processors

We do not sell your personal data. We may share necessary information with trusted recipients or service providers only where needed for business operations, legal compliance or project fulfillment.

These recipients may include:

Logistics, courier and freight partners for shipment and delivery.

Payment, banking, accounting, tax or customs service providers where required for transactions and compliance.

Website hosting, email, IT, analytics and security service providers that help us operate and protect our website and communications.

Professional advisers, regulators, authorities or legal representatives where required by law or necessary to protect our rights.

Where a third-party service provider processes personal data on our behalf, we expect them to use the information only for the agreed service and to apply appropriate confidentiality and security measures.

5. International Data Transfers

GX Magnet serves customers and business partners in different countries. Your personal data may therefore be processed or accessed in countries or regions outside your own location, including China and other jurisdictions where our service providers or business partners operate.

Where required by applicable law, we take reasonable steps to ensure that international transfers of personal data are protected by appropriate safeguards, such as contractual obligations, access controls, confidentiality commitments and security measures.

6. Data Retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Inquiry and quotation records may be retained for as long as needed to manage business communications, follow up on project requirements and maintain a reasonable record of past discussions.

Order, delivery, accounting, tax and compliance records may be retained for the period required by applicable business, accounting, customs, tax or legal obligations.

Technical drawings, specifications and project files may be retained where needed for sampling, production, quality control, recurring supply, after-sales support or dispute handling.

Website usage and security data may be retained for a shorter period unless needed to investigate security issues, website misuse or legal claims.

When information is no longer needed, we will delete, anonymize or securely archive it according to our internal data management practices.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to request access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, objection to certain processing activities, or a copy of your data in a portable format.

You may also have the right to object to direct marketing communications at any time.

To exercise these rights, please contact us at eddyliu@gxmagnet.com. We may need to verify your identity before responding to your request.

8. Withdrawal of Consent

Where we rely on your consent to process personal data, you may withdraw that consent at any time by contacting us.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal. It may also not affect processing that we are allowed or required to continue under another legal basis, such as contract performance, legal obligation or legitimate business interests.

9. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can review and respond to your concern.

Depending on your location, you may also have the right to lodge a complaint with your local data protection authority or supervisory authority.

10. Data Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We therefore cannot guarantee absolute security, but we will continue to maintain appropriate safeguards according to the nature of the information we process.

11. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand website traffic, improve user experience and maintain security.

Where required by applicable law, we will request your consent for non-essential cookies. You can also adjust cookie settings through your browser.

12. Automated Decision-Making

We do not use your personal data for solely automated decision-making that produces legal or similarly significant effects on you.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements or data handling practices. The updated version will be posted on this page with a revised “Last Updated” date.

Privacy Request

If you would like to request access, correction, or deletion of your personal information, please submit your request below.

Full Name *

Email Address *

Request Type

Additional Details *

We will review your request and respond within the timeframe required by applicable privacy law.